NowWhat? is based in Hamilton, Ontario. We provide on-site services in Hamilton, Halton, Brant, Niagara, Haldimand and the GTA.

We are also available for remote consultation and online / phone support across North America.

289-339-9087   |  info@nowwhatsupports.ca   |  220 Main St. W | Hamilton, Ontario | L8P 1J3

© 2020 NowWhat? Support Services

Milena Romalis

CO-DIRECTOR

Milena Romalis [B.A., B.Ed., OCT, CVRP] is an Ontario Certified Teacher and Certified Vocational Rehabilitation Professional with 20 years of experience in teaching, counselling and assessment.  Milena is an educator, curriculum developer and case manager with in depth knowledge and experience in the areas of: curriculum development, disability programming, accommodations and support, public funding,and transitions planning.  Her specialty is working closely with families to develop and implement practical solutions to complex personal, functional, logistical and financial challenges.

Milena is also the mother of three dynamic, intense and 

affectionate boys, ranging from elementary school to early adulthood.  They have wildly distinct personalities, gifts, and diverse issues which include Autism Spectrum Disorder, ADHD, learning disabilities, advanced learning, and Celiac disease.   

Rina Rodak

CO-DIRECTOR

Rina Rodak [B.A. M.A] has two decades of experience as an educator, curriculum developer, school administrator, and advocate for children and their families.  Rina is an “outside of the box” strategist, who can maneuver through educational, medical and therapeutic systems while managing delicate social and cultural expectations. Her approach emphasizes individualized learning styles, conflict-resolution,  multi-disciplinary collaboration, and ‘meeting people where they are at.’ She specializes in applying practical executive functioning strategies to real life situations, as a personalized coach, facilitator and consultants.

Rina is also mom to busy three teenage boys who eat a lot of food, make a lot of noise, and use a lot of Wifi.  Her eldest, high school aged son has been diagnosed with Aspergers, Anxiety, ADHD, with ‘profound giftedness’ and a relative learning disability in Written Expression.

Our Team

MEET THE TEAM

REVA KATZ-ULSTER

Registered Social Worker

Reva Katz-Ulster [MSW, RSW] is a versatile professional who has decades of experience in her field and whose practice includes:  counselling, case management and vocational assessment.  She completed her BA in Psychology from the University of Toronto, her BSW in Social Work from McGill, and her MSW in Social Work from the University of Toronto.  She is a Regulated Health Professional and a member in good standing of the Ontario Association of Professional Social Workers and the Ontario College of Registered Social Workers and Social Service Workers.   Prior to entering into private practice, she worked in mental health and children’s services both in hospitals and community agencies.

AMY O'CONNELL

Speech-Language Pathologist

Amy O’Connell [B.H.Sc., M.Cl.Sc.] with over 15 years of professional experience in the Hamilton Community, Amy is committed to interdisciplinary, functional, and goal-directed intervention.  Since graduating with a Masters of Clinical Science degree from the University of Western Ontario in 2003, Amy has worked extensively with adults and children presenting with a variety of speech and language issues.  Amy’s professional experience ranges from work in private schools, a private clinic, public school board, and sole practice.  Throughout this time, Amy has developed extensive skill and experience working with children and adults diagnosed with cognitive-communication disorders, learning disabilities, developmental language disorder, social communication disorder, autism, articulation and motor speech disorders, early literacy and reading delay, and executive function difficulties.  Amy’s practice focuses on working with students, their families, and concurrent care providers to develop functional and meaningful assessment profiles, therapy plans, and community and home-based supports.

SHANNON OSUNDE

Executive Functioning Coach

Shannon Osunde [ECE] has 10 years experience, specializing in bringing order and sanity to complex families.  She has experience working with a range of developmental, behavioural, social and neuro-cognitive issues.  In her whole-family approach, she implements individualized organization strategies, practical life skills, time-management techniques, structured routines to remove functional barriers and uncover her clients’ best potential.  Her creative programming initiatives incorporate a balance of ‘fun,’ emotional awareness, self-regulation & mindfulness techniques, hands-on executive functioning strategies, and an emphasis on fresh air and nutrition. Formerly, she has earned Diplomas in both Marketing and Early Childhood Education from Mohawk College.

THIVIYAN SITHGANESAN

Registered Social Worker

Thiviyan Sithganesan [RSW, MSW] is a Western University Social Work graduate. Thiviyan has experience in DBT, CBT, ACT, Narrative Therapy, and Existential Therapy. He is also a technology wiz with certifications in CompTIA A+ and Network+. Thiviyan has plenty of experience with working with youth in counselling and groups (mental health based), working with clients having suicidal ideation, and single-session/walk-in counselling. In his free time, Thiviyan enjoys playing basketball and working out. He loves playing board games and singing karaoke with friends.

ELIOT HARKIN

Program Coordinator

Eliot Harkin [B.A.] is a graduate of Brock University’s English Language & Philosophy departments. He has extensive experience working with children with neurobiological disorders at Camp Winston, a renowned program running out of Killworthy, Ontario. During his time as a member of Camp Winston’s senior management group, he excelled in developing program and behavioural plans for campers, as well as intervening in crisis scenarios and therapeutic problem-solving situations. Eliot enjoys doing the nitty-gritty work involved in developing executive functioning skills in youth, educating the public about the wonders of neurodiversity, and being creative and flexible in the ever-involved field of working with children. His background in competitive sports lends to his skillset in producing emotionally intelligent games-based programming for groups in order to implement social thinking in the everyday interactions of young people.

VICTORIA MCMENEMY

Child and Youth Worker

Victoria McMenemy [CYW] is a graduate of the Advanced Child and Youth Worker diploma program at Mohawk College.  She also recently completed her Registered Behaviour Technician course through the Geneva Centre for Autism. She has extensive experience working with children and youth in residential and educational (daycare, elementary, and secondary) settings. For the last 4 years, Victoria has worked as an educational assistant with the Hamilton Wentworth District School Board, working with the most vulnerable youth in the city. Victoria enjoys developing goal-specific programming with a creative spin to better engage the youth while getting the work needed to be done…done.  Her other interest is in helping girls and young women grow into strong, confident leaders with healthy boundaries, a balanced lifestyle, empathy, and a strong sense of responsibility to themselves and their communities.

BIBI RAMDYAL

Community Engagement

Bibi Ramdyal (SSW)  has over 30 years of experience working directly with families and communities in need.  She has been involved in creating, executing and supervising a variety of children’s program over the years. Bibi has extensive knowledge working with marginalized populations to deliver frontline services to Ontario Works (OW) and Ontario Disability Support Program (ODSP) recipients, including refugees, youths, seniors, LBGTQ, foreign-trained professionals, francophone community and women who are distant from the labour market.

 

Bibi believes in building healthier communities by providing services such as career exploration, training, education, employment, counselling, coaching, record suspension, housing, childcare, income tax support, financial empowerment via optimum usage of CSB, and facilitating workshops for professional development.

MAX CORD

Certified Teacher: Math & Special Education

Max Cord [BCom, BEd] is an Ontario Certified Teacher with qualifications in math, business, ESL and, special education. Max pursued a career in business before trying teaching at an outdoor school, where he then fell in love with teaching. Max is certified to teach primary, intermediate and secondary students.  He is also an experienced tutor who has been educating youth for 5 years at various levels. He strives to not only teach the school work but also, for the students to understand why the school work works the way it does. On his off time, Max enjoys camping, exercising and learning about finances.

MARK THOMPSON

Registered Social Worker

Mark Thompson [MSW, RSW] specializes in providing therapy to children, adolescents and adults living with neuro-diversity [eg. ADHD, ASD, and/or developmental disability].  His approach to therapy involves integrating an individual's unique strengths with evidence-based therapeutic techniques. Drawing upon his experiences working in community-based and inpatient mental health services, he feels his role as a therapist is to provide a collaborative, personalized form of support that facilitates movement towards an individual's full potential. He utilizes a number of techniques and therapies including Mindfulness, Trauma-informed care, Play-based therapy, Cognitive Behavioural Therapy (CBT), Dialectical Behaviour Therapy (DBT), and Acceptance and Commitment Therapy (ACT).

VANINA NOEJOVIC

Registered Psychotherapist

Vanina Noejovich [MA, PhD, RP.OACCP] is a Registered Psychotherapist who has also practised as a Registered Clinical Psychologist in Argentina and Mexico and as a Registered Psychotherapist in Spain.  Her clinical experience in Canada includes working in mental health clinics, not-for-profit clinical agencies and private practice.  She has a long-standing career working with individuals from diverse social and cultural backgrounds, those experiencing depression and anxiety, adult survivors of early life trauma and people with severe mental illnesses and substance abuse issues.  Her approach is oriented to tailor a treatment based on each individual case, for which she uses different modalities such as solution-focused, insight-oriented and psychodynamic.  She provides treatment in both English and Spanish.

CHLOE FRISINA

Registered Psychotherapist & Canadian Certified Counsellor

Chloe Frisina [M.A., RP, MSW, CCC] is a Master’s prepared Registered Psychotherapist and Canadian Certified Counselor. Chloe’s educational background includes degrees in psychology and education from the University of Windsor, with a Master of Arts from Concordia University and a Master of Social Work from Wilfrid Laurier University. Chloe has professional experience as a therapist, social researcher, evaluator, and education specialist. Chloe has worked as a Mental Health Clinician providing direct client care through individual and group psychotherapy with children and youth living with complex mental health illnesses. She is currently employed as a Community Health and Education Specialist at the Centre for Addiction and Mental Health (CAMH) developing structured psychotherapy curricula for a provincial program. Her professional interests include adolescent mental health, community education, knowledge translation and program evaluation.

MEGHAN TILSON

Financial Guru

Meghan Tilson is a financial and logistical specialist with a wide breadth of experience in bookkeeping, tax preparation and day-to-day budget management. As the "Tax Fairy" she has spent over a decade working with clients to demystify the intimidating stuff of life. Meghan is also proudly ADHD and offers an intimate understanding of ADHD's unique characteristics.

JAMIE CHRISTMAN

Executive Functioning Coach

Jamie Christman [BA] has a 'straight-talking,' respectful and creative approach, which makes him a highly successful behaviour and support therapist.  His professional and educational experience has been wide-ranging, which allows him to relate to his equally diverse clients on many levels.  His breadth of experience includes a graduate certificate in Autism and Behavioural Science, a BA in History, a former career in radio-broadcasting/print media, and thirty-odd years as a hockey coach.  He can also fix anything in the house and cook anything in the kitchen. Jamie found his passion and specialty in helping clients to develop independent life and functional skills (such as money management and practical skills) and social-emotional regulation while engaging in outdoors, community-oriented activities.  

LAUREN ALTBAUM

Early Childhood Educator

Lauren is a registered early childhood educator and ABA/IBI instructor therapist.  She has 20+ years of experience working extensively with children with a variety of needs (ADHD, ASD, developmental delays) in homes, schools, and in childcare.  Lauren’s specialties include a unique understanding of social and emotional development in the early years and providing assistance in navigating their world.  She has worked alongside parents, ABA therapists, psychologists, OT/PT, and speech-therapists with an understanding that each child’s needs are unique.  

 

Lauren’s passion for working with children who didn’t quite “fit in” began in the early 1990’s as a university student helping homeschool her 3 year old nephew who was later diagnosed with Aspergers.  

 

Lauren is the mother of two teens girls who are different in their interests and passions but share their love of their rescue dogs Charley and Stella.  Lauren’s eldest has faced her share of challenges (palate surgeries, speech and motor delays, ADHD, LDs) and has met each one with courage and resilience

VANESSA SETO

Executive Functioning Specialist

Vanessa Seto [B.A.Sc., B.Ed, OCT] became an Ontario Certified Teacher after a career as a chemical engineer when she realized that her strengths and interest lay in working with children. Shortly after getting her Bachelor of Education, Vanessa spent several years as a teacher in Sweden where she developed a passion for trying to reach the full potential in every child and to elicit the “aha” moment for every student. Vanessa is also the mother of a girl and a boy, both in their teens. Her son is a gifted, but spirited child who is sometimes misunderstood by his teachers and other adults in his life and Vanessa has developed the tools to help navigate both him and his teachers through the educational system. Learning is a lifelong process and Vanessa and her family take every advantage to make it fun and funny!

NIGEL APPLEWHAITE

Executive Function Specialist

Nigel Applewhaite has experience in rehabilitation therapy within the ABI population. He has performed recreation therapy with seniors suffering from dementia, and has assisted in running supported conversation groups for individuals with aphasia.

 

Nigel’s free time revolves around sports, recreation and music. Nigel loves the NFL, CFL, and NBA. He is a regular at the gym, and during the warmer seasons you can find him running and mountain biking various trails in the Hamilton area. Nigel also enjoys going to live performances and music festivals. He has even participated in a Mas Band during the Caribana parade!

KAREN LANE-GROEN

Executive Functioning Specialist

Karen (B.A.) has over 10 years experience working with children of all ages and abilities as an Elementary School Teacher, Director of an international tutoring company, and various other volunteer roles in her church and community. These experiences have shown her the importance of positive and open communication, the struggles of families with children who have special needs, and insights on how to deal with the limitations of doctors, teachers, and schools. Connecting with children in one on one or small group settings is a joy and strength of hers.  

She is also a mother of 2 teenage boys and a tween daughter, with whom over the years she has dealt with OT needs, giftedness, ADHD, struggles with executive function, and mental health.