NowWhat? is based in Hamilton, Ontario. We provide on-site services in Hamilton, Halton, Brant, Niagara, Haldimand and the GTA.

We are also available for remote consultation and online / phone support across North America.

289-339-9087   |   |  220 Main St. W | Hamilton, Ontario | L8P 1J3

© 2019 NowWhat? Support Services

Milena Romalis


Milena Romalis [B.A., B.Ed., OCT, CVRP] is an Ontario Certified Teacher and Certified Vocational Rehabilitation Professional with 20 years of experience in teaching, counselling and assessment.  Milena is an educator, curriculum developer and case manager with in depth knowledge and experience in the areas of: curriculum development, disability programming, accommodations and support, public funding,and transitions planning.  Her specialty is working closely with families to develop and implement practical solutions to complex personal, functional, logistical and financial challenges.

Milena is also the mother of three dynamic, intense and 

affectionate boys, ranging from elementary school to early adulthood.  They have wildly distinct personalities, gifts, and diverse issues which include Autism Spectrum Disorder, ADHD, learning disabilities, advanced learning, and Celiac disease.   

Rina Rodak


Rina Rodak [B.A. M.A] has two decades of experience as an educator, curriculum developer, school administrator, and advocate for children and their families.  Rina is an “outside of the box” strategist, who can maneuver through educational, medical and therapeutic systems while managing delicate social and cultural expectations. Her approach emphasizes individualized learning styles, conflict-resolution,  multi-disciplinary collaboration, and ‘meeting people where they are at.’ She specializes in applying practical executive functioning strategies to real life situations, as a personalized coach, facilitator and consultants.

Rina is also mom to busy three teenage boys who eat a lot of food, make a lot of noise, and use a lot of Wifi.  Her eldest, high school aged son has been diagnosed with Aspergers, Anxiety, ADHD, with ‘profound giftedness’ and a relative learning disability in Written Expression.

Our Team



Registered Social Worker

Reva Katz-Ulster [MSW, RSW] is a versatile professional who has decades of experience in her field and whose practice includes:  counselling, case management and vocational assessment.  She completed her BA in Psychology from the University of Toronto, her BSW in Social Work from McGill, and her MSW in Social Work from the University of Toronto.  She is a Regulated Health Professional and a member in good standing of the Ontario Association of Professional Social Workers and the Ontario College of Registered Social Workers and Social Service Workers.   Prior to entering into private practice, she worked in mental health and children’s services both in hospitals and community agencies.


Speech-Language Pathologist

Amy O’Connell [B.H.Sc., M.Cl.Sc.] with over 15 years of professional experience in the Hamilton Community, Amy is committed to interdisciplinary, functional, and goal-directed intervention.  Since graduating with a Masters of Clinical Science degree from the University of Western Ontario in 2003, Amy has worked extensively with adults and children presenting with a variety of speech and language issues.  Amy’s professional experience ranges from work in private schools, a private clinic, public school board, and sole practice.  Throughout this time, Amy has developed extensive skill and experience working with children and adults diagnosed with cognitive-communication disorders, learning disabilities, developmental language disorder, social communication disorder, autism, articulation and motor speech disorders, early literacy and reading delay, and executive function difficulties.  Amy’s practice focuses on working with students, their families, and concurrent care providers to develop functional and meaningful assessment profiles, therapy plans, and community and home-based supports.


Executive Functioning Coach

Shannon Osunde [ECE] has 10 years experience, specializing in bringing order and sanity to complex families.  She has experience working with a range of developmental, behavioural, social and neuro-cognitive issues.  In her whole-family approach, she implements individualized organization strategies, practical life skills, time-management techniques, structured routines to remove functional barriers and uncover her clients’ best potential.  Her creative programming initiatives incorporate a balance of ‘fun,’ emotional awareness, self-regulation & mindfulness techniques, hands-on executive functioning strategies, and an emphasis on fresh air and nutrition. Formerly, she has earned Diplomas in both Marketing and Early Childhood Education from Mohawk College.


Executive Functioning Coach

Cindy Spencer is a 26-year veteran of the HWDSB where she was an award-winning educational assistant in the Elementary and Secondary panels.  She has extensive experience implementing learning strategies with children youth with ASD, ADHD, behavioural exceptionalities and developmental and physical challenges.  She has a working knowledge of English sign language, and facility with a range of assistive technologies. She specializes in the implementation of practical executive functioning strategies to increase independent function.  Her inventive programming initiatives were recognized by an Autism Association award.


Registered Social Worker

Thiviyan Sithganesan [RSW, MSW] is a Western University Social Work graduate. Thiviyan has experience in DBT, CBT, ACT, Narrative Therapy, and Existential Therapy. He is also a technology wiz with certifications in CompTIA A+ and Network+. Thiviyan has plenty of experience with working with youth in counselling and groups (mental health based), working with clients having suicidal ideation, and single-session/walk-in counselling. In his free time, Thiviyan enjoys playing basketball and working out. He loves playing board games and singing karaoke with friends.


Child and Youth Worker

Steve Chase [CYW] is a Child and Youth Worker with boundless enthusiasm.  He has a wealth of experience working with neuro-diverse youth from 4 to 18 years old and offers creative and nurturing programming to support social and emotional development and mental health.  His knowledge-base includes the creation and implementation of evidence-based behaviour therapies, including Dialectic Behaviour Therapy [DBT] and Cognitive Behaviour Therapy [CBT]. Steve is also an educational assistant with the Hamilton District School Board, where his experience has included working in a self-contained classroom for autism, and also providing support to students who are integrated into regular class settings.


Child and Youth Worker

Victoria McMenemy [CYW] is a graduate of the Advanced Child and Youth Worker diploma program at Mohawk College.  She also recently completed her Registered Behaviour Technician course through the Geneva Centre for Autism. She has extensive experience working with children and youth in residential and educational (daycare, elementary, and secondary) settings. For the last 4 years, Victoria has worked as an educational assistant with the Hamilton Wentworth District School Board, working with the most vulnerable youth in the city. Victoria enjoys developing goal-specific programming with a creative spin to better engage the youth while getting the work needed to be done…done.  Her other interest is in helping girls and young women grow into strong, confident leaders with healthy boundaries, a balanced lifestyle, empathy, and a strong sense of responsibility to themselves and their communities.


Registered Social Worker

Mark Thompson [MSW, RSW] specializes in providing therapy to children, adolescents and adults living with neuro-diversity [eg. ADHD, ASD, and/or developmental disability].  His approach to therapy involves integrating an individual's unique strengths with evidence-based therapeutic techniques. Drawing upon his experiences working in community-based and inpatient mental health services, he feels his role as a therapist is to provide a collaborative, personalized form of support that facilitates movement towards an individual's full potential. He utilizes a number of techniques and therapies including Mindfulness, Trauma-informed care, Play-based therapy, Cognitive Behavioural Therapy (CBT), Dialectical Behaviour Therapy (DBT), and Acceptance and Commitment Therapy (ACT).


Registered Psychotherapist

Vanina Noejovich [MA, PhD, RP.OACCP] is a Registered Psychotherapist who has also practised as a Registered Clinical Psychologist in Argentina and Mexico and as a Registered Psychotherapist in Spain.  Her clinical experience in Canada includes working in mental health clinics, not-for-profit clinical agencies and private practice.  She has a long-standing career working with individuals from diverse social and cultural backgrounds, those experiencing depression and anxiety, adult survivors of early life trauma and people with severe mental illnesses and substance abuse issues.  Her approach is oriented to tailor a treatment based on each individual case, for which she uses different modalities such as solution-focused, insight-oriented and psychodynamic.  She provides treatment in both English and Spanish.


Registered Psychotherapist & Canadian Certified Counsellor

Chloe Frisina [M.A., RP, MSW, CCC] is a Master’s prepared Registered Psychotherapist and Canadian Certified Counselor. Chloe’s educational background includes degrees in psychology and education from the University of Windsor, with a Master of Arts from Concordia University and a Master of Social Work from Wilfrid Laurier University. Chloe has professional experience as a therapist, social researcher, evaluator, and education specialist. Chloe has worked as a Mental Health Clinician providing direct client care through individual and group psychotherapy with children and youth living with complex mental health illnesses. She is currently employed as a Community Health and Education Specialist at the Centre for Addiction and Mental Health (CAMH) developing structured psychotherapy curricula for a provincial program. Her professional interests include adolescent mental health, community education, knowledge translation and program evaluation.


Financial Guru

Meghan Tilson is a financial and logistical specialist with a wide breadth of experience in bookkeeping, tax preparation and day-to-day budget management. As the "Tax Fairy" she has spent over a decade working with clients to demystify the intimidating stuff of life. Meghan is also proudly ADHD and offers an intimate understanding of ADHD's unique characteristics.


Executive Functioning Coach

Jamie Christman [BA] has a 'straight-talking,' respectful and creative approach, which makes him a highly successful support therapist.  His professional and educational experience has been wide-ranging, which allows him to relate to his equally diverse clients on many levels.  His breadth of experience includes a graduate certificate in Autism and Behavioural Science, a BA in History, a former career in radio-broadcasting/print media, and thirty-odd years as a hockey coach.  He can also fix anything in the house and cook anything in the kitchen. Jamie found his passion and specialty in helping clients to develop independent life and functional skills (such as money management and practical skills) and social-emotional regulation while engaging in outdoors, community-oriented activities.  


Early Childhood Educator

Lauren is a registered early childhood educator and ABA/IBI instructor therapist.  She has 20+ years of experience working extensively with children with a variety of needs (ADHD, ASD, developmental delays) in homes, schools, and in childcare.  Lauren’s specialties include a unique understanding of social and emotional development in the early years and providing assistance in navigating their world.  She has worked alongside parents, ABA therapists, psychologists, OT/PT, and speech-therapists with an understanding that each child’s needs are unique.  


Lauren’s passion for working with children who didn’t quite “fit in” began in the early 1990’s as a university student helping homeschool her 3 year old nephew who was later diagnosed with Aspergers.  


Lauren is the mother of two teens girls who are different in their interests and passions but share their love of their rescue dogs Charley and Stella.  Lauren’s eldest has faced her share of challenges (palate surgeries, speech and motor delays, ADHD, LDs) and has met each one with courage and resilience


Executive Functioning Specialist

Vanessa Seto [B.A.Sc., B.Ed, OCT] became an Ontario Certified Teacher after a career as a chemical engineer when she realized that her strengths and interest lay in working with children. Shortly after getting her Bachelor of Education, Vanessa spent several years as a teacher in Sweden where she developed a passion for trying to reach the full potential in every child and to elicit the “aha” moment for every student. Vanessa is also the mother of a girl and a boy, both in their teens. Her son is a gifted, but spirited child who is sometimes misunderstood by his teachers and other adults in his life and Vanessa has developed the tools to help navigate both him and his teachers through the educational system. Learning is a lifelong process and Vanessa and her family take every advantage to make it fun and funny!


Executive Function Specialist

Nigel Applewhaite has experience in rehabilitation therapy within the ABI population. He has performed recreation therapy with seniors suffering from dementia, and has assisted in running supported conversation groups for individuals with aphasia.


Nigel’s free time revolves around sports, recreation and music. Nigel loves the NFL, CFL, and NBA. He is a regular at the gym, and during the warmer seasons you can find him running and mountain biking various trails in the Hamilton area. Nigel also enjoys going to live performances and music festivals. He has even participated in a Mas Band during the Caribana parade!


Interpersonal Communication Specialist

Sherry Garner [B.Mus] specializes in all things people.  Following university, she earned a musical theatre diploma at Sheridan college and began her journey as a performing professional at theatres spanning the country.   After becoming a mother to two girls, one with Downs Syndrome, Sherry dove into special needs advocacy, working to shift the narrative and celebrate differences.  In recent years, weaving together her experience as the oldest of six siblings as the mother coping with comprehensive needs, and her interest in community and human connection, Sherry has worked as a personal “concierge” bringing order to complex lives.   Sherry regards theatre as “a safe place to fail.”  Her workshops offer the participants a nurturing space to explore all the facets of themselves and find their “voice.” This includes self-advocacy, confidence, empathy, self-awareness and non-verbal communication.